Peek Fault


  • Streamline the user interface and workflow
  • Support full text search to locate equipment and premises based on any details
  • Support recording reports of damaged equipment
  • Support subscribing callers to updates for outages relating to their premise
  • Support recording damage reports for damaged power network equipment

Call and Outage Updates

The Peek Fault Logger will inject new fault calls, and receive notifications for call and incident updates via SOAP messaging with the ADMS.

Current and Planned Outages

For locating current and planned outages relating to a customers premise.

Caller Notifications

Peek Fault Logger will provide automatic email or sms notifications for customers that have called. They will receive notifications such as estimated restoration (ETR) updates, and when power should have been restored to the premise.

Customer Accounts

For locating premises and meters using a customers details.

Equipment and Premises

For locating equipment and premises for outage queries and damaged equipment reports.


Peeks Pluggable APIs – Peek has been designed to be extended by developing plugins to add functionality. Peek has step by step documentation online.

Customisable SQL – The utility can customise the SQL Peek uses to acquire data from the ADMS, allowing them to include or exclude data as required.

UI Overrides – Peeks UIs can be customised by the utility by placing modified versions of the HTML files into an overlay directory. Peek will then rebuild its web app when it is restarted next.

Synerty has a commitment to provide cost effective enhancements to Peek features, for more in-depth enhancements to Peek, please contact Synerty. Alternatively, Utilities will have access to modify any of the Peek source code for unsupported changes.