A Peek public facing web app
Support old and new browsers from Internet Explorer 11 to iOS Safari and Mobile Chrome.
Support desktop and touch based browsing.
Provide a simple, intuitive user interface.
There will be no ability to search for, view or retrieve personal information, including names, account numbers, phone numbers or retailers.
Allow users to register with only their email address.
Allow customers to search by suburb, address or NMI (Meter Identifier).
The public facing Peek Power Portal allows users to log their own faults, and where applicable, see an existing fault that is affecting their premise.
Peek Power Portal allows the public to look ahead for planned work on their premise and subscribe themselves for notifications that may affect the power to their premise.
Providing the public with Peek Power Portal will capture better information as the public can include multiple photos in their fault logging. Peek Power Portal will encourage the public to submit ample photos of the damaged infrastructure.
With the proliferation of consumer mobility, more users will log fault calls when their premise has no power, this will provide more data to the ADMS to identify the common points of failure.